Payment Methods

PAYMENT METHODS
The Company accepts the following payment methods
· Prepayment by money transfer to the following (IBAN) bank accounts. The Customer is requested to send the banks’ money transfer confirmation together with his name and correspondence details by Fax (0030 210 6712-351) or by email to info@arionplus.gr for processing.
EUROBANK EFG:         GR72 0260 0910 0007 6020 0066 860
NATIONAL:           GR64 0110 7100 0000 7104 7016 150
ALPHA BANK:  GR45 0140 1460 1460 0232 0012 047
PIRAEUS BANK:    GR66 0171 4840 0064 8404 0030 165
  • Cash on delivery (Applies only to orders within Greece).
  • By credit card.
Credit cards accepted: MasterCard, Visa, Visa Electron issued by any bank via the secure e-Commerce Service, or EuroLine of EFG Eurobank.
  • For orders of a total over 1.000€ shipping & handling within Greece is free.
For further details pls refer to SHIPPING & HANDLING.
For orders of a total value over 150 €, the Customer may participate in a program of instalments (up to 3instalments interest-free). A credit card may process instalments only if there is an interchange agreement. If the card is not eligible for the instalments program, then the transaction will be rejected or charged to the full amount of the transaction (subject to bank / card issuer), regardless if the Customer has chosen instalments or not.
DELIVERΙES
Placing an order
Shipments are carried out daily from 08.00 to 16.00, except Saturdays, Sundays and holidays. After checkout, the Customer will receive from the Company an order confirmation by email. All orders must be delivered within seven (7) working days from the date of order, unless a different delivery time is stated. All products are delivered by an external courier company.
Cancelling an order
Cancellation of an order is possible if the order has not been processed by the company at the time of announcement. It is possible to change an order under the same condition. In any case, changes of the order must be done by contacting the company by phone (+30 210 6148000) or by Fax (+30 210 6712-351) or by email at info@arionplus.gr. Once the order has been picked up by the courier for delivery, it cannot be cancelled.
Order return – product replacement
The Customer has the right to return or replace a product in any of the following cases:
  • shipped product being different than ordered,
  • product being damaged during shipment,
  • product being of poor quality.
All product returns are accepted within ten (10) working days from their original delivery date. The product must be returned in its original packaging (being left intact), accompanied by all documents and original invoices. If the product is not returned within the above specified time period or fails to meet any of the above requirements, the Company will not accept it for return or replacement.
The Customer will receive a money refund for the returned products within 30 days from the date when the Company receives the returned products.
Any product return, will be accepted only if it is previously declared by phone (+30 210 6148000) or by e-mail info@arionplus.gr or by Fax (+30 210 6712-351).
SHIPPING & HANDLING
Shipments are made by an external courier company.
  • Within Attica – Greece, delivery during the next working day, the cost is 2,90 € up to 3 kg. For each additional kg add 0,90 €/kgr.
  • Mainland Greece destinations, delivery cost is 3,90 € up to 3 kg. For each additional kg the charge is 0,90 €/kgr.
  • Island destinations, the cost is 4,90 € up to 3 kg. For each additional kg the charge is 1,50 €/kgr.
  • For destinations outside the courrier’s network (remote areas), products will be delivered within 2-3 working days, the cost is 7,90€ up to 2 kg. For each additional kg, the charge is 1.80 €/kgr.
For orders delivered in Greece, if the Customer chooses Cash on Delivery, regardless of destination, shipping cost is 4,90 € up to 3 kg. For each additional kg, extra charge of 1,00€/kgr is applied. These charges also concern remote areas and include transportation and service cost.
Shipping costs are automatically calculated during the time of order.
All prices include VAT 24%.

For every order over 500€ shipping within Greece is free. 

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