Connecting a security system to the Signal Receiving Centre is essential it is the only way the system is continuously monitored for correct operation (false alarms, battery status etc.). It also notifies the responsible parties and authorities in the event of an alarm (BURGLARY, FIRE, ROBBERY, THREAT, MEDICAL EMERGENCY etc.). Finally, in emergency situations, the Centre on the owner's instruction can remotely control the system, activating and/or deactivating contacts, commands or alarm detection sensors.
Remote Surveillance
Signal Receiving Centre
Security systems &
24/7 monitoring
Security systems are called upon to perform a particularly demanding task. They must operate continuously, for thousands of hours on standby and at the one unique moment when a breach is detected by internal sensors or external perimeter sensors, they must respond effectively.
The return on investment will come at that one critical moment, after thousands perhaps millions of hours of standby, when the intrusion detection system activates the intended deterrence procedure. This monitoring and response is guaranteed by connecting the system to the Signal Receiving Centre.
What the Signal Receiving Centre does
Monitors the security system
The Signal Receiving Centre monitors the correct operation of the entire security system, periodically checking all subsystems and detectors whether the security system is armed or not and alerts for low batteries and faulty indoor or outdoor sensors.
Monitors communication
The Signal Receiving Centre monitors the correct operation of the telecommunications lines linking the security system and the Signal Receiving Centre.
Evaluates alarm signals
The Signal Receiving Centre receives alarm signals and processes them, following the predefined mobilisation and notification procedures.
Saves lives
The Signal Receiving Centre can respond more effectively to a threat calling the Police or Emergency Services than a private individual who must find a phone, remember the number, call it, wait for an answer and then explain the danger under the threat of burglars or weapons, in a state of fear, panic or unexpected loss of consciousness.
Connection methods to the Signal Receiving Centre
Telephone line Basic
The connection is checked at predetermined intervals via a simple telephone call, usually once every 24 hours. A line fault accidental or deliberately planned will not be detected promptly, as the Signal Receiving Centre will only notice it when the required time until the next scheduled call has elapsed.
Internet line (TCP/IP) Recommended
The connection is monitored in real time, every 2 to 5 minutes, allowing immediate response by the Signal Receiving Centre in the event of a communication failure. As a result, a line fault accidental or deliberately planned is detected immediately, gaining valuable time at the critical moment a sensor is triggered.
Wireless radio network (RF)
The connection is made at predetermined intervals (usually once every 24 hours) where a radio network is available. Malicious deactivation of the radio network is extremely difficult and has rarely featured in police reports.
Mobile network (GPRS, 3G) Recommended
The connection is monitored in real time every 2 to 5 minutes via the mobile data network, allowing immediate response in the event of a communication failure. This wireless connection is recommended when no wired network is available or when the security system is installed in a mobile installation (pleasure craft, camper van, portable storage unit, container etc.).
Why use more than one communication line?
Burglars are frequently observed beginning a break-in by cutting the communication lines of the property they intend to enter. For this reason, the use of more than one communication line is recommended for monitored security systems. This significantly increases the probability of a successful alarm signal transmission in the event of a wired communication failure.
Burglars are frequently observed beginning a break-in by cutting the communication lines of the property they intend to enter. For this reason, the use of more than one communication line is recommended for monitored security systems. This significantly increases the probability of a successful alarm signal transmission in the event of a wired communication failure.
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